Refund policy

Digital content delivered immediately

The report is digital content delivered at the moment of payment. Under European consumer law, before paying you tick a box asking for performance to begin immediately and acknowledging that you therefore lose the right of withdrawal once the report has been delivered.

When money is refunded

The full 29 €$29 is refunded if:

• The report never unlocked because of a technical failure of the service.
• The same report was charged twice.
• The report is manifestly incomplete or corrupt.

How to request it

Email hello@gettarsier.com with the address analyzed and the email you paid with, within 14 days of the purchase. Approved refunds are processed through the same payment method in roughly 5 to 10 business days.

What it doesn't cover

No refund is given for disagreeing with the score obtained, or for not managing to appear in a particular AI system: the report is a technical diagnosis and, as stated in the terms, guarantees no ranking outcome.

Last updated: September 26, 2026